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How to use our parcel delivery service
If you're already using our parcel delivery service, you probably know all these steps, but if you're still struggling, here's the most important information. First time you come across a BOX NOW locker? We are here to help you in your first steps!

Questions & Answers

BOXNOW is the evolution of specialized parcel delivery companies, utilizing innovative digital technology to offer modern and automated personalized services. With sustainable, green development at the core of its philosophy as well as its daily operation, BOX NOW's lockers are completely autonomous and operate exclusively on solar energy, offering a new, innovative and environmentally friendly way of delivering and receiving parcels. BOX NOW lockers are placed at key points of the city, so that you have 24/7 access to the Automatic Pickup Machine any time, fast and simple!

When you place an order from an online store or you have received a parcel from a friend, BOX NOW will send you a text message with a 6-digit PIN once your parcel is at the selected BOX NOW Locker. By typing this PIN to the locker's keypad a door will open so you can collect your parcel. 

We can accommodate three package's sizes: Small (H: 8 cm, W: 45 cm, L: 60 cm), Medium (H: 17 cm, W: 45 cm, L: 60 cm), Large (H: 36 cm, W: 45 cm, L: 60 cm) up to 20Kg.

Don't worry, it's probably because the E-shop has not yet prepared your order. BOX NOW delivers within the next working day by the time the merchant has finished processing your order. You can track your order in our website or contact us through [email protected] and +30 211 100 5301.

Select "send a parcel option" , the size of the parcel you would like to send, complete the sender's and recipient's info and select the Locker from which the recipient will pick up the parcel. Proceed to payment and with the PIN code received just go to any BOX NOW Locker and place the parcel you want to send!

Partners said about us

Box Now offers innovative ideas and improvements for both the consumer market and the organizations it works with. The Locker service improves the shopping experience by simultaneously offering all the trends of the season, such as sustainability.
Marios Sideris, Marketing Director @ Zakcret
Delivery speed is one of the most important elements of e-commerce, which is difficult to achieve in a diverse island region. Thanks to our partnership with BOX NOW and its expansion to every corner of this beautiful country, we are finally able to meet this demand.
Jiri Voracek, Business Development manager @ Alensa
Box Now has made easy, fast and above all reliable deliveries for customers of Cosmos Sport, Sneaker10 and JD Sports. Together we have managed to offer the top sport & fashion brands in less than 48 hours, without restrictions and with 24/7 delivery.
Vassiliki Kiourkou, eCommerce Manager @ Cosmos Sport
Box Now is a trusted partner in achieving Metabook's vision, "every book to be read again and again". Its revolutionary eco-locker service enables fast and safe delivery of used ╬ťetabook books.
Yannos Katsiridakis, Co-founder @ Metabook
BOX NOW has made a difference in the experience of both its customers and partners! With our cooperation in recent years, we have managed to offer the best and fastest courier service to our customers, 24/7 throughout the country.
Labros Thanos, Regional Customer Experience Manager @ Intersport

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